Contact us
If you’ve got questions about your DC Top-up Section, then you’ve come to the right place to find out more.
Manage your pension online
You can see what your pension’s worth, find out how much you and your employer are paying, change or view your investments, and change your personal details.
You can manage your pension easily and securely through MyPension Hub, you just need to visit Workday - External Benefits with no log-in details required.
Speak to someone
| Service | Contact |
|---|---|
|
Queries about MyPension Hub If you are having any difficulties accessing or using MyPension Hub |
Standard Life 0345 271 9503 |
|
Queries about joining DC Top-up Section If you haven’t joined DC Top-up Section yet, and would like information about the pension |
Centrica People Services |
|
Changing your personal details |
Centrica People Services |
|
Payment queries For queries about how much you or Centrica are paying |
Centrica People Services |
|
Switching investments For queries about your investments and changing your options |
Standard Life Centrica helpline |
|
Accessing your pension money You need to be 55 (may be subject to change) before you can access your pension savings. You can find out more about turning your savings into an income in the let's compare pension options section of the website |
Mercer HR online |
|
Any other queries If you’ve got any queries that aren’t answered here |
Standard Life Centrica helpline |
Calls may be monitored and/or recorded to protect you and us, and help with our training. Call charges will vary.
You can’t make any changes to your DC Top-up Section or get answers to your questions by email. This is because your pension details are private and we can’t guarantee that any information in an email will be secure.
But, you can send a secure message through online servicing.
Log in to Online Servicing
